Mark
Regional Sales Manager - Ireland
What does my average day look like?
My days at Wowcher are anything but average. I thrive on variety, engaging with my team and numerous merchants each day. This often means travelling between offices and cities, starting with some early mornings. I actually enjoy these early starts as they give me a chance to reflect on what’s ahead. I typically kick off my morning with a coffee to plan out my priorities and goals.
Tell us about a recent project you’ve worked on and what went well/ what was it for?
Recently, I worked on an exciting project to launch the Wowcher brand in the Irish market. Given the strong brand recognition indicated by various polls, our teams collaborated effectively to ensure a timely site launch. The primary objective was to enhance Wowcher’s revenue in Ireland while providing greater visibility for our expanding network of merchants.
How would you describe working at Wowcher/ the culture?
Culture is at the heart of Wowcher. Inclusivity is woven into our DNA, and a stroll through our regional offices reveals a genuinely positive workplace environment. Working at Wowcher is fast-paced, dynamic, and incredibly exciting. We continuously strive for improvement; what we accomplish today is just a stepping stone as we explore new methods to enhance the experience for staff, merchants and subscribers.
Share a positive work encounter you’ve had with someone from another team – what was it for?
I collaborate closely with the analyst team here at Wowcher. Recently, there was a restructuring within that team, and Suyash, a new member from our India office, became my primary contact. He plays a crucial role in scheduling fantastic merchant deals for our subscribers, ensuring the content remains engaging and profitable. Since Suyash joined, the Ireland team has seen a revenue increase, thanks to his proactive interaction and commitment to the team's growth.
Talk us through your experience working for Wowcher so far.
I have been with Wowcher since 2016 and have grown into a management role during my time here. The company has always treated me fairly and recognised my efforts, which I truly value. One of the things I appreciate most is the open-door culture—whether it’s sharing new ideas or seeking support with daily tasks, I know I can approach anyone in the business. The summer and Christmas parties are also a highlight, fostering a sense of togetherness and celebration among the team.
Navanieeth
DevOps Engineer
What does your average day look like?
At work, I focus on application improvements/upgrade projects and monitoring the Wowcher applications. I collaborate with development and the testing team for automation and to implement better, defect-free solutions. Usually, I log off by 6 pm and relax with my family.
Tell us about a recent project you’ve worked on and what went well/ what was it for?
A recent project that I have worked on is the terraform upgrade. It is an interesting project and great experience to me. This project is related to upgrading the Wowcher site infrastructures (servers and services). The aim is to reduce the cloud monthly billing to Wowcher and improve cloud security.
Tell us about a nice work encounter you’ve had with someone from another team and what was that for?
I have nice experience with many team members. I work with Sanjay and Anthony from the development team often. We have great discussions to fix any application related issues and formulate improvements.
How would you describe working at Wowcher/ the culture?
Everyone is so friendly - it is one of the best things! I also feel appreciated by my manager, which is great for motivation.
Talk us through your experience working for Wowcher?
I have had good experience from day one and hope it will continue in the future.
Rae
Regional Sales Manager - Ireland
What does my average day look like?
My days are fast-paced and exciting! I start by handling emails and addressing merchant queries. After that, I focus on calls, signing deals, and building relationships—my favorite part of the job. There’s always energy as I work to close deals and create value. I also make time for lunch or coffee with colleagues, where we collaborate, share ideas, and find inspiration.
Tell us about a recent project you’ve worked on and what went well/ what was it for?
I recently visited a merchant in London, where I got a firsthand look at their business and discussed how we could tailor a campaign to meet their needs. This hands-on approach led to a campaign that aligned with their brand and resonated with their audience, driving increased footfall and great customer engagement. It was a rewarding reminder of the value in truly understanding a merchant’s business.
How would you describe working at Wowcher/ the culture?
Working at Wowcher is genuinely amazing! The culture is built on support, collaboration, and a shared drive to achieve the best results. No matter the distance or department, everyone is willing to lend a hand, share knowledge, and cheer each other on. It feels like one big team working towards a common goal, and it’s so motivating to be part of it.
Share a positive work encounter you’ve had with someone from another team – what was it for?
I’ve had many positive interactions across teams, but two stand out. One person is always supportive, offering advice and guidance to ensure my success. Another is quick to help with any query, combining efficiency with friendliness. Both embody the collaborative culture here.
Talk us through your experience working for Wowcher so far.
I started at Wowcher as a New Business Salesperson and transitioned to Account Manager, initially handling London merchants, then expanding to the South West. Each step has been exciting, full of growth opportunities. From signing my first deal to building lasting relationships, the support from my team has been invaluable, making every moment enjoyable.
Hannah
Regional Sales Manager
What does your average day look like?
My day starts with a team meeting. It's a good time for us to all catch up and chat now we don't see each other every day with the new hybrid working scheme. From there, it's a mix of 1-2-1s, catching up with the analysis team to see what our schedule of deals look like for the week, monitoring how the region is trading and what content gaps we need to fill to keep our subscribers engaged.
Tell us about a recent project you’ve worked on and what went well/ what was it for?
During COVID, local businesses shut, and our sales team had to retrain to meet subscribers’ needs during lockdown. By spring 2021, as the U.K. began to reopen, we focused on reintroducing local deals. Our campaign #backwithawow was launched, and it was great working with key departments and presenting to the board before going live.
Tell us about a nice work encounter you’ve had with someone from another team and what was that for?
As I am regional based I don't get to see a lot of other teams every day, however, the world of Slack and Zoom have helped us all connect remotely and I've never met another colleague at Wowcher who isn't willing to go above and beyond to help one another.
How would you describe working at Wowcher/ the culture?
Lots of fun! Yes I know you're probably thinking who calls work fun but it is. No day is the same, HR are always introducing new things, such a Wowcher Wellness Wednesdays (massages at work), All Bar Wowcher (drinks in the evening) & 2 parties a year.
Talk us through your experience working for Wowcher?
I joined Wowcher as a graduate in 2013, unsure of my career path but excited by the fun interview. I started in Manchester, managing Liverpool merchants and subscribers, then moved to field sales in Yorkshire. After supporting the team, I became Team Leader for Team North, then took on a new challenge as Regional Sales Manager for the Midlands. Despite limited knowledge of the region and team, I’m glad I made the leap. In 2021, I was honored with Manager of the Year at our company conference. It’s been an amazing journey, and I’m excited for what’s ahead!
Sin-Kang
Product Manager
What does your average day look like?
My day is varied, which I love. It includes planning, problem-solving, and collaboration. I start with a team stand-up to check in on progress, then write tickets, do UAT, and plan new features. I also analyze data from ongoing projects to identify improvements.
Tell us about a recent project you’ve worked on and what went well/ what was it for?
One of the projects I’ve worked on recently was the Express Checkout feature. The goal was to make the purchase process faster and more convenient for our users by eliminating the unnecessary fields and clicks required to complete a checkout. After launching, we saw an increase in conversion rates, which was a great outcome. We analysed the data by platform and device to see what worked and what didn’t, allowing us to fine tune the design further.
Tell us about a nice work encounter you’ve had with someone from another team and what was that for?
I had a great experience working with the Customer Service team on a project to address some common customer pain points. We introduced Returns Portal that streamline the return process for our customers while reducing the workload on the Customer Service team. We saw fewer return related inquiries coming through to the team, which freed up their time for other tasks. At the same time, customers had smoother and faster experience. It was a win-win project.
How would you describe working at Wowcher/ the culture?
Working at Wowcher is exciting, fast-paced, and really collaborative. The culture here is all about collaboration, learning, and having fun while we’re at it. Everyone’s super friendly and approachable here.
Talk us through your experience working for Wowcher?
It has been amazing so far. I’ve had the chance to work on many interesting projects and learn so much along the way. The team has been really supportive. It’s very fast-paced, but that’s what makes it fun- you’re always growing and learning something new.